Our Delivery Prices;
Royal Mail 48 Tracked: £3.90
DPD 48-72: £5.70
Royal Mail 48 Tracked: Unavailable
DPD 48-72: £6.20
DPD 48-72: £7.50
Some products, usually with a CX suffix, require special delivery arrangements for each order. Order online and if necessary, we'll be in touch to arrange drop-off details. Alternatively contact us for details beforehand
We're committed to being fair - secure delivery at reasonable cost. We despatch in a number of ways: Reputable National Carrier Services, Royal Mail or Company Vehicles
Some products come direct from the manufacturer. Selected branded clothing, football kits, steel and large/specialised equipment etc. can consequently take longer to deliver.
Drop Set Fitness UK will endeavour to deliver customer orders in accordance with their requirements. However, there may be occasions when errors occur and Drop Set Fitness UK will rectify any confirmed and agreed shortfalls or errors, at their expense. This will be deemed as full and final settlement and no further compensation will be considered. Drop Set Fitness UK rely on the customer to provide correct information such code, size, quantity, and print details. Therefore, all orders should be confirmed via post, email or fax. Orders placed by telephone and not confirmed as above will be entirely at the customer’s risk. Drop Set Fitness UK are unable to take responsibility for non-confirmed incorrect orders. In instances where goods are ordered in error or unwanted, return carriage costs or collection costs will be the responsibility of the buyer. Personalised products are non-returnable. Products that have not been personalised may be returned with the label, in their original packaging. PLEASE NOTE: Clothing should remain labelled and in its original manufacturers packaging if being returned. Should you need to return items for any reason, please contact us through the page 'outdoor-fitnessequipment.co.uk/pages/about-us' within 3 working days of receipt of order.
How Will Your Order Be Despatched?
Direct to the address supplied, either direct from our supplier (who will specialise in the transportation of certain items), Royal Mail or a reputable national carrier. Our computer-linked warehouse holds most items in stock, although some goods are sent directly to you, by our suppliers. So don’t worry if your order comes incomplete, the balance of goods will follow shortly. Your Consignment Must Be Checked Upon Arrival For: a) Correct number of parcels b) Signs of parcel abuse c) Correct content of parcels. Please note, if the outside of a package or parcel looks damaged, sign, but state damaged on the carriers receipt as an added safeguard. We regret we cannot entertain claims for missing or damaged goods which have not been notified through our webpage at 'outdoor-fitnessequipment.co.uk/pages/about-us' within 3 working days of the date of delivery, irrespective of whoever has signed for the goods, at the consignment delivery point. This is necessary due to the very short period of time we have to claim against carriers for damage in transit, therefore your co-operation is vital in your own interest. Please remember that carriers’ deliver weekdays between 7.30am and 5.30pm. If premises are likely to be unmanned, you should include instructions to guarantee an authorised signature will be available upon delivery. Abortive deliveries may be subject to a charge being made if such instructions are not included with your order.
Can You Collect Your Goods?
Unfortunately not, as we are an online store that sources products from third party suppliers.
You Received Damaged, Incorrect Or Unwanted Goods. What Do You Do?
You must advise our Sales Team via the webpage at 'outdoor-fitnessequipment.co.uk/pages/about-us' within 3 working days of receipt of such goods. Details of our Delivery Note numbers are essential.